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International Advanced Computing Conference

IACC 2021: Advanced Computing pp 214–228Cite as

Artificial Intelligence in Online Stores’ Processes

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Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1528))

Abstract

The global e-commerce market has been growing rapidly, even more so due to the COVID–19 pandemic which caused a number of stationery stores to close down. At the same time, Artificial Intelligence (AI) has also gained prominence. In this article, we review and describe the practical applications of AI which is helping e-commerce businesses. In particular, we have concentrated on AI in some key areas of e-commerces such as online marketing, operations in fulfillment centers, barcode identification, and autonomous delivery methods. The findings and conclusions in this article would be useful for researchers as well as businesses to get an overview of the landscape of AI applications in e-commerces.

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Acknowledgements

This work was partially supported by the National Science Centre (NCN) in Poland under grant number: 2018/29/B/HS4/02857 (Logistics, Trade and Consumer Decisions in the Age of the Internet). We would like to express our gratitude to Prof. David Ramsey (Associate Professor, Wrocław University of Science and Technology, Poland) for his kind support in language proofing and editing.

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Authors and Affiliations

  1. Department of Operations Research and Business Intelligence, Wrocław University of Science and Technology, Wrocław, Poland

    Grzegorz Chodak & Yash Chawla

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  1. Grzegorz Chodak
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  2. Yash Chawla
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Correspondence to Yash Chawla .

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Editors and Affiliations

  1. Bennett University, Greater Noida, India

    Deepak Garg

  2. Missouri University of Science and Technology, Rolla, CA, USA

    Sarangapani Jagannathan

  3. Model Institute of Engineering and Technology, Kot Bhalwal, Jammu and Kashmir, India

    Ankur Gupta

  4. University of Malta, Msida, Malta

    Lalit Garg

  5. Bennett University, Greater Noida, India

    Suneet Gupta

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Chodak, G., Chawla, Y. (2022). Artificial Intelligence in Online Stores’ Processes. In: Garg, D., Jagannathan, S., Gupta, A., Garg, L., Gupta, S. (eds) Advanced Computing. IACC 2021. Communications in Computer and Information Science, vol 1528. Springer, Cham. https://doi.org/10.1007/978-3-030-95502-1_17

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  • DOI: https://doi.org/10.1007/978-3-030-95502-1_17

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