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How Companies Develop a Culture for Digital Innovation: A Multiple-Case Study

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Perspectives in Business Informatics Research (BIR 2021)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 430))

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Abstract

Companies are constantly facing new challenges through digital technologies, as they can cause rapid changes in their business environment. Digital innovations can offer the opportunity to gain competitive advantages, but in practice, companies often struggle to create the conditions for this. Developing a culture for digital innovation is an important capability that companies need to build. It includes appropriate organizational structures, working methods, skills, and new ways of thinking in the innovation process. This has been explored in previous research at a high level of abstraction. Our paper complements past findings with a detailed study of what activities companies are doing in practice and what methods they are using to support these activities to pave the way for digital innovation in their organization. For this purpose, a multiple-case study has been conducted. As a theoretical basis, we use the dynamic capability approach. We obtain how the capability for developing a digital culture is substantiated by microfoundations and underlying activities.

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Authors and Affiliations

  1. University of Applied Sciences Mainz, Mainz, Germany

    Patrizia Orth & Gunther Piller

  2. Johannes Gutenberg University Mainz, Mainz, Germany

    Franz Rothlauf

Authors
  1. Patrizia Orth
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  2. Gunther Piller
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  3. Franz Rothlauf
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Correspondence to Patrizia Orth .

Editor information

Editors and Affiliations

  1. BabeÈ™-Bolyai University, Cluj Napoca, Romania

    Robert Andrei Buchmann

  2. University of Camerino, Camerino, Italy

    Andrea Polini

  3. Linköping University, Linköping, Sweden

    Björn Johansson

  4. University of Vienna, Vienna, Austria

    Dimitris Karagiannis

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Orth, P., Piller, G., Rothlauf, F. (2021). How Companies Develop a Culture for Digital Innovation: A Multiple-Case Study. In: Buchmann, R.A., Polini, A., Johansson, B., Karagiannis, D. (eds) Perspectives in Business Informatics Research. BIR 2021. Lecture Notes in Business Information Processing, vol 430. Springer, Cham. https://doi.org/10.1007/978-3-030-87205-2_15

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  • DOI: https://doi.org/10.1007/978-3-030-87205-2_15

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-87204-5

  • Online ISBN: 978-3-030-87205-2

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