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Applying Knowledge Map System for Sharing Knowledge in an Organization

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Proceedings of International Conference on Emerging Technologies and Intelligent Systems (ICETIS 2021)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 322))

Abstract

Knowledge management (KM) is one of the most important systems that need to be applied in an organization. It has benefits for improving efficiency and productivity in a company to achieve organizational goals. One of the tools that will make finding knowledge easier for employees is the knowledge map. It allows for visualizing the knowledge and link them by creating relationships between domains. The selected organization has several branches in different locations where it hard for the employees to reach the knowledge. The studied organization has applied knowledge management practices however there are issues with the current system. The four main problems related to KM are less communication with decision-maker, no standards for applying KM, not all staff apply KM practices, no real process of converting tacit to explicit. The suggested solutions are to apply the SECI model which is the act of socialization, externalization, combination, and internalization, and implement knowledge mapping. The paper will provide steps for implementing the suggested solutions.

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Acknowledgements

This work is a part of a project submitted to The British University in Dubai.

Author information

Authors and Affiliations

  1. Faculty of Engineering and IT, The British University in Dubai, Dubai, UAE

    Fatema Hamad Mezahem & Khaled Shaalan

  2. School of Science, Engineering, and Environment, University of Salford, Salford, UK

    Said A. Salloum

  3. Machine Learning and NLP Research Group, Department of Computer Science, University of Sharjah, Sharjah, UAE

    Said A. Salloum

Authors
  1. Fatema Hamad Mezahem
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  2. Said A. Salloum
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  3. Khaled Shaalan
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Corresponding author

Correspondence to Said A. Salloum .

Editor information

Editors and Affiliations

  1. The British University in Dubai, Dubai, United Arab Emirates

    Mostafa Al-Emran

  2. Universiti Teknologi Malaysia, Johor, Malaysia

    Mohammed A. Al-Sharafi

  3. Al Buraimi University College, Al Buraimi, Oman

    Mohammed N. Al-Kabi

  4. The British University in Dubai, Dubai, United Arab Emirates

    Khaled Shaalan

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Mezahem, F.H., Salloum, S.A., Shaalan, K. (2022). Applying Knowledge Map System for Sharing Knowledge in an Organization. In: Al-Emran, M., Al-Sharafi, M.A., Al-Kabi, M.N., Shaalan, K. (eds) Proceedings of International Conference on Emerging Technologies and Intelligent Systems. ICETIS 2021. Lecture Notes in Networks and Systems, vol 322. Springer, Cham. https://doi.org/10.1007/978-3-030-85990-9_80

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