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  • © 2020

Digital Transformation in Business and Society

Theory and Cases

Palgrave Macmillan
  • Surveys many of the key topics and debates around new digital technologies
  • Examines interactions between societal and business transformations
  • Weaves together a comprehensive assessment of digital times

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Table of contents (16 chapters)

  1. Front Matter

    Pages i-xvii
  2. Introduction

    • Babu George
    Pages 1-11
  3. Human Flourishing in Smart Cities

    • Maria Lai-Ling Lam, Kei-Wing Wong
    Pages 13-37
  4. On How Big Data Revolutionizes Knowledge Management

    • Asha Thomas, Meenu Chopra
    Pages 39-60
  5. Social Media Technologies and Export Marketing

    • Frederick Avornyo, Mahmoud Abdulai Mahmoud, Ogechi Adeola, Robert Ebo Hinson, Richard Boateng
    Pages 83-102
  6. Effective Engagement of Digital Natives in the Ever-Transforming Digital World

    • Anju Varghese Philip, Zakkariya K. A.
    Pages 113-125
  7. Robotics, Artificial Intelligence, and the Evolving Nature of Work

    • Craig Webster, Stanislav Ivanov
    Pages 127-143
  8. Digital Finance for Financial Inclusion and Inclusive Growth

    • Md. Nur Alam Siddik, Sajal Kabiraj
    Pages 155-168
  9. Risk Management in the Digital Era: The Case of Nigerian Banks

    • Tankiso Moloi, Oluwamayowa Olalekan Iredele
    Pages 229-246
  10. The Making of Data-Driven Sustainable Smart City Communities in Holiday Destinations

    • Sudipta Kiran Sarkar, Michalis Toanoglou, Babu George
    Pages 273-296
  11. Back Matter

    Pages 297-300

About this book

The digital traces that people leave behind as they conduct their daily lives provide a powerful resource for businesses to better understand the dynamics of an otherwise chaotic society. Digital technologies have become omnipresent in our lives and we still do not fully know how to make the best use of the data these technologies could harness. Businesses leveraging big data appropriately could definitely gain a sustainable competitive advantage. With a balanced mix of texts and cases, this book discusses a variety of digital technologies and how they transform people and organizations. It offers a debate on the societal consequences of the yet unfolding technological revolution and proposes alternatives for harnessing disruptive technologies for the greater benefit of all. This book will have wide appeal to academics in technology management, strategy, marketing, and human resource management.


Reviews

“In essence, the anthology is thought provoking, well-researched, informative and good read. It is a must reading for those students, teachers, scholars and practitioners who are interested in the areas of business studies, management and social sciences in Asia; and, indeed, given the topics highlighted throughout this book, students, teachers, scholars and practitioners worldwide.” (Saleh Shahriar, Asia Pacific Business Review, March 6, 2020) “This volume addresses some of the key drivers of the digital transformation and proposes ways to leverage them for a better future. With a fine blend of texts and cases, it offers a valuable reading for both scholarly and practitioner audiences”. (Dr. Dimitrios Buhalis, Professor and Head, Tourism & Hospitality, Bournemouth University, UK)

“This is the era where big data analytics are crucial in business decisions. In fact, Digital Transformation is currently crucial in all spheres of life ranging from education to business decisions. The book is crucial for anyone who wants to have follow-through decisions in this world that is changing at lightning speed in terms of digital transformation.” (Dr. Micahel U. Adikwu, Vice Chancellor and Professor, University of Abuja, Nigeria)

“This is a great book full of information for those who want to better understand the digital revolution and how it is changing the whole of society, and business in particular. This book isa good guide to see this reality in a completely different way, through the scope of technology, and to better understand the exponential future we are living in.” (Dr. Besa Shahini, Professor of Economics and Finance, University of Tirana, Albania)

“The book offers thoughtful, comprehensive insights into the far-reaching capacity of the digital footprint to reconfigure and remap every aspect of business and societal behavior.  The authors have crafted a trailblazing compendium of digital transformation thought and action related to micro- and macro aspects of business and society.  The book has the potential to become the defining work in this body of literature.” (Dr. Alvin Williams, Professor and Chair, Department of Marketing, University of South Alabama, USA)

“One of the best books I have had the opportunity to read, I strongly recommend that you take it into account for your graduate programs”.(Dr. Sergio Garcia Agreda, Director of the Master program in Digital Business, Universidad Privada Boliviana, Bolivia)

"This book is a timely text that will inform readers on a wide range of business and societal applications in the area. This text will help organizational psychologists understand the human factor in business decision-making and execution to then fully grasp the potential for digital transformation both in Business 4.0 and Society 5.0" (Dr. Mervyn Jackson, Head, Discipline of Psychology, RMIT University, Australia)

 

Editors and Affiliations

  • Fort Hays State University, Hays, USA

    Babu George

  • University of Puerto Rico, San Juan, Puerto Rico

    Justin Paul

About the editors

Babu George is Associate Professor of Management at Fort Hays State University, USA.

Justin Paul is Professor at Graduate School of Business, University of Puerto Rico, & Rollins College-Florida, USA


Bibliographic Information

Buy it now

Buying options

eBook USD 139.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book USD 179.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access