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Web Services Foundations pp 709–736Cite as

End Users Developing Mashups

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Abstract

Mashups can open up access to the wealth of on-line information, allowing information-providing services to be discovered, integrated and presented in a manner tuned to current user needs. Their uptake is hindered by the fact that most information consumers do not have programming background and thus find it difficult to work with the current systems which are technology-driven. Many researchers attempt to help such non-programmers by replacing programming scripts with interactive visual representations to connect different information-providing service components into an assembly. However, the underlying programming techniques such as event-driven processing still shape the visual interface and make it difficult to understand for non-programmers. In contrast, we did not start with the technology but with the users—service producers and consumers, and studied the core issues which should be resolved before non-programmers can assemble meaningful mashups, over and above the presentation-level integration offered by current mashup environments. The result is an approach to assisted service composition designed for end users, which uses semantic technologies to shield users from the irrelevant complexity of service technology, from the heterogeneity of the information and from the need to manually resolve dependencies between services. A tool has been developed to help us validate the approach through two observational studies of non-programmers. The studies confirmed the enabling effect of the approach, and generated suggestions for further work at the levels of both the approach and the tool.

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Notes

  1. 1.

    Available from http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/17826.

  2. 2.

    http://pipes.yahoo.com/pipes/

  3. 3.

    Distributed ontologies are not considered here but are largely independent of the problem addressed in this work.

  4. 4.

    http://owl.man.ac.uk/factplusplus/

  5. 5.

    More information on http://www.servicedesign.org.uk, last accessed on 30th Sept 2012.

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Authors and Affiliations

  1. Manchester Centre for Service Research, University of Manchester, Manchester, M60 1QD, UK

    Nikolay Mehandjiev, Abdallah Namoun, Usman Wajid & Georgia Kleanthous

  2. IBM Research, Dublin, Ireland

    Freddy Lécué

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  1. Nikolay Mehandjiev
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  2. Abdallah Namoun
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  3. Freddy Lécué
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  4. Usman Wajid
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  5. Georgia Kleanthous
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Correspondence to Nikolay Mehandjiev .

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Editors and Affiliations

  1. School of Computer Science and Information Technology, RMIT University, Melbourne, Victoria, Australia

    Athman Bouguettaya

  2. School of Computer Science, University of Adelaide School of Computer Science, Adelaide, South Australia, Australia

    Quan Z. Sheng

  3. dell'Informazione, Università di Trento Dipto. Ingegneria e Scienza, Povo, Trento, Italy

    Florian Daniel

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Mehandjiev, N., Namoun, A., Lécué, F., Wajid, U., Kleanthous, G. (2014). End Users Developing Mashups. In: Bouguettaya, A., Sheng, Q., Daniel, F. (eds) Web Services Foundations. Springer, New York, NY. https://doi.org/10.1007/978-1-4614-7518-7_28

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