Abstract
Grandparent–grandchild relationships are diverse and ever evolving. Effective design of communications technology for them requires consideration of this complexity. This chapter considers grandparent–grandchild relationships from a life-course perspective, with the aim of identifying new opportunities for technology to support them. The grandparent–grandchild relationship is reviewed, discussing why it is important, identifying factors that challenge its success, and outlining its evolution over time. Current technology use is considered with the goal of identifying opportunities for improvement. A number of projects are presented as examples of the breadth of ways in which technology can support different grandparent–grandchild communication needs.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
Notes
- 1.
We acknowledge that not all older adults are grandparents, and not all grandparents are older. However, the two groups overlap sufficiently for the purposes of this discussion: as of 2001, nearly 75 % of Canadians 65 or older and less than 2 % of those 45 or younger were grandparents (Turcotte and Schellenber 2006).
- 2.
http://www.livescribe.com.
- 3.
Print disability includes a broad spectrum of visual, perceptual, and physical disabilities, including sight impairments, learning disabilities, and any other cognitive or physical disability that prevents a person from reading a standard print edition of a book. In Canada, its prevalence is estimated to be 1/10, increasing with age (Canadian Library Association 2005).
- 4.
Currently, this synchronization is achieved at the sentence level by having the reader gesture as they advance through the text. We are also exploring the use of natural language processing techniques to automate this task.
References
Aarsand, P. A. (2007). Computer and video games in family life. Childhood, 14(2), 235–256.
Ames, M. G., Go, J., Kaye, J. J., & Spasojevic, M. (2010). Making love in the network closet: the benefits and work of family videochat. CSCW’10: Proceedings of the ACM Conference on Computer Supported Cooperative Work (pp. 145–154). New York: ACM.
Ballagas, R., Kaye, J. J., Ames, M., Go, J., & Raffle, H. (2009). Family communication: phone conversations with children. IDC’09: Proceedings of the 8th International Conference on Interaction Design and Children (pp. 321–324). New York: ACM.
Benjamin, A., Birnholtz, J., Baecker, R., Gromala, D., & Furlan, A. (2012). Impression management work: How seniors with chronic pain address disruptions in their interactions. CSCW’12: Proceedings of the ACM Conference on Computer Supported Cooperative Work (pp. 799–808).
Canadian Library Association. (2005). Opening the book: a strategy for a national network for equitable library service for Canadians with print disabilities [Working Group Report]. Ottawa: Canadian Library Association.
Clarke, K. A., & Iphofen, R. (2008). A phenomenological hermeneutic study into unseen chronic pain. British Journal of Nursing, 17(10), 658–663.
Consolvo, S., Roessler, P., & Shelton, B. E. (2004). The CareNet display: lessons learned from an in home evaluation of an ambient display. UBICOMP’04: Proceedings of the 6th International Conference on Ubiquitous Computing (pp. 1–17). Nottingham, England.
Damianakis, T., Crete-Nishihata, M., Smith, K. L., Baecker, R. M., & Marziali, E. (2009). The psychosocial impacts of multimedia biographies on persons with cognitive impairments. The Gerontologist, 50, 23–50.
David, J. M., Benjamin, A., Baecker, R. M., Gromala, D., & Birnholtz, J. (2011). Living with pain, staying in touch: exploring the communication needs of older adults with chronic pain. CHI EA’11: Extended Abstracts of the SIGCHI Conference on Human Factors in Computing Systems (pp. 1219–1224). New York: ACM.
Davis, H., Vetere, F., Gibbs, M., & Francis, P. (2011). Come play with me: designing technologies for intergenerational play. Universal Access in the Information Society, Online First June 2011. doi:10.1007/s10209-011-0230-3.
Dellmann-Jenkins, M., Papalia, D., & Lopez, M. (1987). Teenagers’ reported interaction with grandparents: exploring the extent of alienation. Lifestyles, 8(3–4), 35–46.
Dickinson, A., & Hill, R. L. (2007). Keeping in touch: talking to older people about computers and communication. Educational Gerontology, 33(8), 613–630.
Douglas, G., Corcoran, C., & Pavey, S. (2006). Network 1000. Opinions and circumstances of visually impaired people in Great Britain: report based on over 1,000 interviews. England: University of Birmingham.
Evjemo, B., Svendsen, G. B., Rinde, E., & Johnsen, J. K. (2004). Supporting the distributed family: the need for a conversational context. NordiCHI’04: Proceedings of the Third Nordic Conference on Human-Computer Interaction, pp. 309–312. New York: ACM.
Follmer, S., Raffle, H., Go, J., Ballagas, R., & Ishii, H. (2010). Video play: playful interactions in video conferencing for long-distance families with young children. IDC’10: Proceedings of the 9th International Conference on Interaction Design and Children (pp. 49–58). New York: ACM.
Follmer, S., Ballagas, R., Raffle, H., Spasojevic, MFollmer, S., Ballagas, R., Raffle, H., Spasojevic, M, & Ishii, H. (2012). People in books: using a flashcam to become part of an interactive book for connected reading. CSCW’12: Proceedings of the ACM Conference on Computer Supported Cooperative Work (pp. 685–694).
Franks, L. J., Hughes, J. P., Phelps, L. H., & Williams, D. G. (1993). Intergenerational influences on Midwest college students by their grandparents and significant elders. Educational Gerontology, 19(3), 265–271.
Frohlich, D., Kuchinsky, A., Pering, C., Don, A., & Ariss, S. (2002). Requirements for photoware. CSCW’02: Proceedings of the ACM Conference on Computer Supported Cooperative Work (pp. 166–175). New York: ACM.
Gatchel, R. J., Peng, Y. B., Peters, M. L., Fuchs, P. N., & Turk, D. C. (2007). The biopsychosocial approach to chronic pain: scientific advances and future directions. Psychological Bulletin, 133(4), 581–624.
Gaver, W., Boucher, A., Bowers, J., Blythe, M., Jarvis, N., Cameron, D., Kerridge, T., Wilkie, A., Phillips, R., & Wright, P. (2011). The photostroller: supporting diverse care home residents in engaging with the world. CHI’11: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 1757–1766). New York: ACM.
Geurts, T., Tilburg, T. G., van, & Poortman, A. R. (2011). The grandparent–grandchild relationship in childhood and adulthood: a matter of continuation? Personal Relationships, Online First April 2011. doi:10.1111/j.1475-6811.2011.01354.x.
Glass, J., Bengtson, V. L., & Dunham, C. C. (1986). Attitude similarity in three-generation families: socialization, status inheritance, or reciprocal influence? American Sociological Review, 51(5), 685–698.
Hartshorne, T. S., & Manaster, G. J. (1982). The relationship with grandparents: contact, importance, role conception. The International Journal of Aging and Human Development, 15(3), 233–245.
Harwood, J. (2000a). Communication media use in the grandparent–grandchild relationship. Journal of Communication, 50(4), 56–78.
Harwood, J. (2000b). Communicative predictors of solidarity in the grandparent–grandchild relationship. Journal of Social and Personal Relationships, 17(6), 743–766.
Hawkey, K., Inkpen, K. M., Rockwood, K., McAllister, M., & Slonim, J. (2005). Requirements gathering with Alzheimer’s patients and caregivers. ASSETS’05: Proceedings of the 7th International ACM SIGACCESS Conference on Computers and Accessibility, pp. 142–149. New York: ACM.
Hodgson, L. G. (1998). Grandparents and older grandchildren. In M. Szinovacz (Ed.), Handbook on grandparenthood (pp. 170–183). Westport: Greenwood.
Hoff, A. (2007). Patterns of intergenerational support in grandparent–grandchild and parent-child relationships in Germany. Ageing & Society, 27(05), 643–665.
Jamison, R. N., & Virts, K. L. (1990). The influence of family support on chronic pain. Behaviour Research and Therapy, 28(4), 283–287.
Judge, T. K., Neustaedter, C., & Kurtz, A. F. (2010a). Sharing conversation and sharing life: video conferencing in the home. CHI’10: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 655–658). New York: ACM.
Judge, T. K., Neustaedter, C., & Kurtz, A. F. (2010b). The family window: the design and evaluation of a domestic media space. CHI’10: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 2361–2370). New York: ACM.
Kahana, B., & Kahana, E. (1970). Grandparenthood from the perspective of the developing grandchild. Developmental Psychology, 3(1), 98–105.
Kemp, C. L. (2005). Dimensions of grandparent–adult grandchild relationships: from family ties to intergenerational friendships. Canadian Journal on Aging, 24(2), 161–177.
Keyes, C. L. M. (2002). The exchange of emotional support with age and its relationship with emotional well-being by age. Journal of Gerontology: Psychological Sciences, 57B(6), 518–525.
Khoo, E. T., Merritt, T., & Cheok, A. D. (2009). Designing physical and social intergenerational family entertainment. Interacting with Computers, 21(1–2), 76–87.
Kirk, D., Sellen, A., Rother, C., & Wood, K. (2006). Understanding photowork. CHI’06: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 761–770). New York: ACM.
Kirk, D., Sellen, A., & Cao, X. (2010). Home video communication: mediating closeness. CSCW’10: Proceedings of the ACM Conference on Computer Supported Cooperative Work (pp. 135–144). New York: ACM.
Kornhaber, A., & Woodward, K. L. (1985). Grandparents/grandchildren: the vital connection. New Brunswick: Transaction.
Lee, M. L., & Dey, A. K. (2007). Providing good memory cues for people with episodic memory impairment. ASSETS’07: Proceedings of the 9th International ACM SIGACCESS Conference on Computers and Accessibility (pp. 131–138). New York: ACM.
Lindley, S. E. (2011). Shades of lightweight: supporting cross-generational communication through home messaging. Universal Access in the Information Society, Online First June 2011. doi:10.1007/s10209-011-0231-2.
Lindley, S. E., Harper, R., & Sellen, A. (2009) Desiring to be in touch in a changing communications landscape: attitudes of older adults. CHI’09: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 1693–1702). New York: ACM.
Litwin, H. (1998). Social network type and health status in a national sample of elderly Israelis. Social Science and Medicine, 46(4–5), 599–609.
Miller, A., & Edwards, W. K. (2007). Give and take: a study of consumer photo-sharing culture and practice. CHI’07: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 347–356). New York: ACM.
Mills, T. L. (1999). When grandchildren grow up: role transition and family solidarity among baby boomer grandchildren and their grandparents. Journal of Aging Studies, 13(2), 219–239.
Mynatt, E. D., Essa, I., & Rogers, W. (2000). Increasing the opportunities for aging in place. CUU’00: Proceedings of the Conference on Universal Usability (pp. 65–71). New York: ACM.
Mynatt, E. D., Rowan, J., Craighill, S., & Jacobs, A. (2001). Digital family portraits: supporting peace of mind for extended family members. CHI’01: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 333–340). New York: ACM.
Peterson, C. C. (1999). Grandfathers’ and grandmothers’ satisfaction with the grandparenting role: seeking new answers to old questions. International Journal of Aging & Human Development, 49(1), 61–78.
Raffle, H., Ballagas, R., Revelle, G., Horii, H., Follmer, S., Go, J., Reardon, E., Mori, K., Kaye, J., & Spasojevic, M. (2010). Family story play: reading with young children (and Elmo) over a distance. CHI’10: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 1583–1592). New York: ACM.
Raffle, H., Revelle, G., Mori, K., Ballagas, R., Buza, K., Horii, H., Kaye, J., Cook, K., Freed, N., Go, J., & Spasojevic, M. (2011). Hello, is grandma there? Let’s read! StoryVisit: family video chat and connected e-books. CHI’11: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 1195–1204). New York: ACM.
Robertson, J. F. (1976). Significance of grandparents: perceptions of young adult grandchildren. The Gerontologist, 16(2), 137–140.
Romero, N., Markopoulos, P., Baren, J., Ruyter, B., Ijsselsteijn, W., & Farshchian, B. (2007). Connecting the family with awareness systems. Personal Ubiquitous Computing, 11(4), 299–312.
Rowe, M., Lane, S., & Phipps, C. (2007) Carewatch: a home monitoring system for use in homes of persons with cognitive impairment. Topics in Geriatric Rehabilitation: Smart Technology, 23(1), 3–8.
Ruiz, S. A., & Silverstein, M. (2007). Relationships with grandparents and the emotional well-being of late adolescent and young adult grandchildren. Journal of Social Issues, 63(4), 793–808.
Ryan, E. B., Anas, A. P., Hummert, M. L., & Laver-Ingram, A. (1998). Young and older adults’ views of telephone talk: conversation problems and social uses. Journal of Applied Communication Research, 26(1), 83–98.
Seponski, D. M., & Lewis, D. C. (2009). Caring for and learning from each other: a grounded theory study of grandmothers and adult granddaughters. Journal of Intergenerational Relationships, 7(4), 394–410.
Sheehan, N. W., & Petrovic, K. (2008). Grandparents and their adult grandchildren: Recurring themes from the literature. Marriage & Family Review, 44(1), 99–124.
Smith, K. L., Crete-Nishihata, M., Damianakis, T., Baecker, R. M., & Marziali, E. (2009). Multimedia biographies: a reminiscence and social stimulus tool for persons with cognitive impairment. Journal of Technology in Human Services, 27(4), 287–306.
Snelgrove, W. X., & Baecker, R. M. (2010). A system for the collaborative reading of digital books with the partially sighted. BooksOnline’10: Proceedings of the Third Workshop on Research Advances in Large Digital Book Repositories and Complementary Media (pp. 47–50). New York: ACM.
Streltzer, A. (1979). A grandchildren’s group in a home for the aged. Health and Social Work, 4(1), 167–183.
Tee, K., Brush, A. B., & Inkpen, K. M. (2009). Exploring communication and sharing between extended families. International Journal of Human-Computer Studies, 67(2), 128–138.
Tomaka, J., Thompson, S., & Palacios, R. (2006). The relation of social isolation, loneliness, and social support to disease outcomes among the elderly. Journal of Aging and Health, 18(3), 359–384.
Turcotte, M., & Schellenber, G. (2006). A portrait of seniors in Canada. Catalogue number 89-519-XIE. Ottawa: Statistics Canada.
Uhlenberg, P. (1996). Mortality decline in the twentieth century and supply of kin over the life course. The Gerontologist, 36(5), 681–685.
Uhlenberg, P. (2004). Historical forces shaping grandparent–grandchild relationships: demography and beyond. Annual Review of Gerontology and Geriatrics, 24, 77–97.
Vetere, F., Davis, H., Gibbs, M., & Howard, S. (2009) The magic box and collage: responding to the challenge of distributed intergenerational play. International Journal of Human-Computer Studies, 67(2), 165–178.
Voida, A., & Greenberg, S. (2009) Wii all play: the console game as a computational meeting place. CHI’09: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 1559–1568). New York: ACM.
Vutborg, R., Kjeldskov, J., Pedell, S., & Vetere, F. (2010). Family storytelling for grandparents and grandchildren living apart. NordiCHI’10: Proceedings of the 6th Nordic Conference on Human-Computer Interaction (pp. 531–540). Reykjavik, Iceland.
Wu, M., Baecker, R., & Richards, B. (2007). Designing a cognitive aid for and with people who have anterograde amnesia. In J. Lazar (Ed.), Universal usability (pp. 317–356). West Sussex: Wiley.
Acknowledgments
The research projects described in this chapter reflect the work of students and research assistants supervised by Dr. Ronald Baecker in the Technologies for Aging Gracefully Lab (TAGlab). Multimedia biographies was a joint research project carried out by a team led by Masashi Crete-Nishihata and Karen L. Smith. Families in Touch was conceived by Elaine Macaranas for her undergraduate thesis at the Ontario Collage of Art and Design, undergraduate student Thariq Shihipar helped build the initial prototype, and the project is currently led by Jessica David for her master’s project. ALLT was initially designed and build by Xavier Snelgrove for his undergraduate thesis, with input from Bev Dywan, Greg Van Alstyne, Leila Rezai, Velian Pandeliev, and Karyn Moffatt. Take Me With You is led by Deborah Ptak, with development support from Nermin Moufti, Nick Shim, and Sarah Strong. Shared Stories is Karyn Moffatt’s postdoctoral project. We would also like to thank the rest of TAGlab for their feedback, and to especially thank Garry Ing for creating artwork. TAGlab is grateful for financial support from NSERC, GRAND NCE, CIHR-HCTP, Microsoft Research, Google Research, MyVoice, the Alzheimer’s Association, and the Connaught Fund of the University of Toronto.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag London
About this chapter
Cite this chapter
Moffatt, K., David, J., Baecker, R. (2013). Connecting Grandparents and Grandchildren. In: Neustaedter, C., Harrison, S., Sellen, A. (eds) Connecting Families. Springer, London. https://doi.org/10.1007/978-1-4471-4192-1_10
Download citation
DOI: https://doi.org/10.1007/978-1-4471-4192-1_10
Published:
Publisher Name: Springer, London
Print ISBN: 978-1-4471-4191-4
Online ISBN: 978-1-4471-4192-1
eBook Packages: Computer ScienceComputer Science (R0)