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Creativity Meets Rationale: Collaboration Patterns for Social Innovation

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Creativity and Rationale

Part of the book series: Human–Computer Interaction Series ((HCIS,volume 20))

Abstract

Collaborative communities require a wide range of face-to-face and online communication tools. Their socio-technical systems continuously grow, driven by evolving stakeholder requirements and newly available technologies. Designing tool systems that (continue to) match authentic community needs is not trivial. Collaboration patterns can help community members specify customized systems that capture their unique requirements, while reusing lessons learnt by other communnities. Such patterns are an excellent example of combining the strengths of creativity and rationale. In this chapter, we explore the role that collaboration patterns can play in designing the socio-technical infrastructure for collaborative communities. We do so via a cross-case analysis of three Dutch social innovation communities simultaneously being set-up. Our goal with this case study is two-fold: (1) understanding what social innovation is from a socio-technical lens and (2) exploring how the rationale of collaboration patterns can be used to develop creative socio-technical solutions for working communities.

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Notes

  1. 1.

    E.g. Redesignme (http://redesignme.com) and InSites Consulting (e.g. http://www.insites.eu)

  2. 2.

    For example, the Dutch government has started major research programmes to explore the impact of social innovation on health, learning, and safety (http://www.nwo.nl/nwohome.nsf/pages/NWOP_7ZNHTC_Eng)

  3. 3.

    http://www.midpointbrabant.nl

  4. 4.

    http://www.publicsphereproject.org/patterns/

  5. 5.

    In this chapter, we will refrain from further using functionality roles. These roles especially come into play when optimizing usage of tools across many cases. For example, the book “Wikipatterns” (Mader 2007) gives many examples of functionality roles needed to make effective use of wikis, independent of the particular communities of use. Examples are Champion, WikiZenMaster and WikiGardener.

  6. 6.

    http://de-brink.wikispaces.com/Social+Innovation+Award+Midden-Brabant

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Acknowledgments

The author wishes to thank all participants in the Genicap, SafeCity and Dementia Experience cases for their many contributions and insights. Also, the support of Midpoint Brabant, the Municipality of Tilburg, and the Tilburg University/Tilburg Social Innovation Lab for making the Social Innovation Award possible in the first place is gratefully acknowledged. The continued and enthusiastic support of all by taking the lessons learnt to the next level in the recently established Social Innovation Award Academy is another great example of social innovation-in-action.

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  1. CommunitySense, Cavaleriestraat 2, 5017 ET, Tilburg, The Netherlands

    Aldo de Moor

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  1. Aldo de Moor
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Correspondence to Aldo de Moor .

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Editors and Affiliations

  1. College of Information Sciences and Tech, The Pennsylvania State University, University Park 332, Pennsylvania, 16802, Pennsylvania, USA

    John M. Carroll

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de Moor, A. (2013). Creativity Meets Rationale: Collaboration Patterns for Social Innovation. In: Carroll, J. (eds) Creativity and Rationale. Human–Computer Interaction Series, vol 20. Springer, London. https://doi.org/10.1007/978-1-4471-4111-2_18

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  • DOI: https://doi.org/10.1007/978-1-4471-4111-2_18

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