Abstract
Over the past two decades there has been a significant increase in the use of performance management systems in the public sector internationally. These systems are widely used, but also criticized (Bouckaert and Peters, 2002; de Bruijn, 2002; Holzer and Yang, 2004; Johnsen, 2005; Radin, 2006). Over time, performance measurement has become more systematic, specialized, professionalized and institutionalized (Van Dooren, 2006). Performance information related to goals and objectives, measured through performance indicators and reported through ICT-based systems has increased (Bouckaert and Halligan, 2006). Yet, performance-based strategic steering is limited (Pollitt, 2006c).
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© 2008 Per Lægreid, Paul G. Roness and Kristin Rubecksen
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Lægreid, P., Roness, P.G., Rubecksen, K. (2008). Performance Information and Performance Steering: Integrated System or Loose Coupling?. In: Van Dooren, W., Van de Walle, S. (eds) Performance Information in the Public Sector. Governance and Public Management Series. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-137-10541-7_4
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DOI: https://doi.org/10.1007/978-1-137-10541-7_4
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-0-230-30912-8
Online ISBN: 978-1-137-10541-7
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