Information and Knowledge Visualization in Development and Use of a Management Information System (MIS) for DaimlerChrysler

Abstract

The contribution outlines the process and the results of the development of a computer system for DaimlerChrysler. The task was to create a Management Information System (MIS) for the leaders of the department of research and technology responsible for technical innovations and the management of technology. The MIS was conceived as a tool for strategic decision making, for sharing experiences, as a knowledge and information repository, and as a dialogue platform for opening up possibilities for continuous collaboration and dialogue about task-relevant information, operating data, and knowledge for directing research and development projects. The contribution focuses on how the dialogue and participation process of different partners as well as the results of the development process are visualized and integrated into the system.