Abstract
Collaboration environments impose high demands on humans and artificial systems. Especially during critical tasks team members, including humans, artificial systems and other (sub-) teams, require support to guarantee their continued effectiveness. Effectiveness of individuals and teams is an important ingredient for organizational effectiveness, managerial decision quality, as well as for maintaining organizational awareness. In this position paper we introduce our conceptual view on realizing sustained team effectiveness, in which both the measurement of effectiveness and team management play an important role. A unified, interdisciplinary approach facilitates measuring effectiveness in more complex organizations.
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Wijngaards, N., Kempen, M., Smit, A., Nieuwenhuis, K. (2006). Towards Sustained Team Effectiveness. In: Boissier, O., et al. Coordination, Organizations, Institutions, and Norms in Multi-Agent Systems. AAMAS 2005. Lecture Notes in Computer Science(), vol 3913. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11775331_3
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DOI: https://doi.org/10.1007/11775331_3
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